Newburyport, Market Basket, a PR Disaster

Today, walking into Market Basket, one of Newburyport’s grocery stores , the one that I have shopped at for decades, it felt as if there had been a local disaster, and the employees were required to do their best, stocking what they could in a very spooky feeling store.


Not many people in Newburyport’s Market Basket, or check-out line.

I walked around, took photos, and asked how the folks who worked there were doing. Some said that they were holding up Ok, some said that they were really scared.

no produce Market Basket

No produce on Newburyport’s Market Basket’s shelves.

Buzzfeed has an article, “Mind-Blowing Pictures of Empty Shelves As Employees Protest Corporate Greed,” which explains what is going on, better than I can.  I’ll quote from that article, which can be read in its entirety here.

Newburyport's Market Basket-empty shelves

Empty Shelves at Newburyport’s Market Basket

“Deliveries from Market Basket’s warehouses were halted on Friday, July 18th as warehouse workers walked out to protest the firing of three top level executives in the company…

Market Basket, a family-owned company founded on principles of quality, low prices, and excellent customer service, fell victim to a long-running family feud last year which resulted in board room shake-ups and the ouster of beloved CEO Arthur T. Demoulas…. He is famous for his hands-on approach to management and frequently visited the chain’s 70+ stores, chatting with managers, associates, and customers…

After the new management team refused to address concerns regarding Artie T’s removal, associates, vendors, customers, and even Massachusetts lawmakers banded together to send the board and the new CEOs a strong message about loyalty to their Market Basket “family” through boycotts, rallies, and petitions…

Stores remain open and fully staffed, but with no deliveries everything from produce and meat to plastic shopping bags is in short supply…

On July 20th, at least eight more high-level associates from the corporate office were fired via a letter delivered to them by courier. The eight highly respected associates lost had a combined 280 years of experience with the company….

Associates maintain that they are fighting not just for themselves and their co-workers, but for customers as well, many of whom have fixed or low incomes and rely on Market Basket’s low prices…”

Market Basket, Newburyport, empty parking lot

Pretty empty parking lot at Market Basket

The complete story on Buzzfeed can be read here.